Shipping & Returns 

Effective Date: 08.02.2025

1. Order Processing Time

All orders are processed within 3 business days (excluding weekends and holidays). Orders placed after 10:00pm  will be processed on the next business day. During high-demand periods, processing times may be extended.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

• Standard Shipping: 11 to 20 business days
• Expedited Shipping: 1 to 4 business days
• International Shipping: To be determined.

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Destinations

We currently ship to all areas in the United States, except Puerto Rico,. If your country is not listed at checkout, we are unable to ship to your location at this time.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.

5. Lost, Stolen, or Delayed Shipments

We are not responsible for lost, stolen, or delayed shipments caused by the carrier. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly. If you need further assistance, reach out to us at company@acrylicmoon.art

6. Customs, Duties & Taxes (For International Orders)

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the shipping cost and vary by location.

7. Address Changes & Order Modifications

Once an order is placed, we are unable to modify shipping details. Please double-check your address before completing checkout. If an error occurs, contact us immediately at company@acrylicmoon.art, and we will do our best to assist you before the order ships.

8. Returns Due to Incorrect Address

If a package is returned due to an incorrect or incomplete address, the customer is responsible for any reshipment fees.

9. Contact Us

If you have any questions about our shipping policy, please contact us at:

Acrylic Moon Art
Email: company@acrylicmoon.art
Website: https://acrylicmoon.art/